[ Hospitality · 2024 ]

Direct reservations for a premium Kotor property

A premium Kotor property leaning entirely on third-party platforms. I built its own site and booking engine with synced channels, so it owns the guest journey.

Client
C Group Apartments
Industry
Hospitality
Timeline
8 weeks
Direct reservations for a premium Kotor property

[ 01 — Challenge ]

A premium hospitality property in Kotor had no site of its own and couldn't take a direct reservation, depending heavily on Booking.com and Airbnb and losing a share of revenue to commission.

[ 02 — Approach ]

I designed and built a new site from the ground up — a premium presentation of the property and its accommodation — connected to a booking engine where guests explore availability and reserve directly. The system automates the booking flow, creates an independent channel, and gives the property control of the guest journey.

[ 03 — Outcomes ]

C Group Apartments now takes direct reservations through its own site, instead of handing every booking to a platform.

[ 05 — Client ]

“Double-bookings are a thing of the past. The channel sync is solid, and direct bookings are growing.”

— Operations Manager, C Group

[ 06 — Gallery ]

C Group Apartments gallery 1
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