[ Hospitality · 2023 ]

Direct bookings for a historical hotel in Ulcinj's Old Town

A historic hotel in Ulcinj's Old Town, dependent on commission-based OTAs. I built its site and a direct booking engine, so guests reserve on the hotel's own terms.

Client
Kulla e Balshajve
Industry
Hospitality
Timeline
5 weeks
Direct bookings for a historical hotel in Ulcinj's Old Town

[ 01 — Challenge ]

A premium historical hotel inside Ulcinj's Old Town had no site of its own and relied on OTAs for bookings — steady commission costs and little control over how guests experienced booking.

[ 02 — Approach ]

I designed and built the full website, presenting the hotel's history, location, rooms, and distinctive character, then added a direct-booking engine so guests explore availability and reserve on the hotel's own site. The direct flow cuts the manual work of handling every request by hand.

[ 03 — Outcomes ]

The hotel now takes direct bookings and leans far less on the OTAs — while telling its own story.

[ 05 — Client ]

“Guests frequently comment on how easy it is to book on our site. It changed our hospitality pipeline.”

— Host, Kulla e Balshajve

[ 06 — Gallery ]

Kulla e Balshajve gallery 1
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