One connected digital experience for a fine-dining restaurant
A fine-dining restaurant with its experience scattered across channels. I pulled it into one: a site that matches the room, a QR menu, table reservations, and a review system.
[ 01 — Challenge ]
A well-known fine-dining restaurant had no proper online presence — no digital menu, no online reservations, and no structured way to gather and manage guest reviews. Every booking ran through a call or a message.
[ 02 — Approach ]
I designed a site that matches the restaurant's premium identity and presents the dining experience, with a QR-based digital menu. I built a custom reservation system so guests book a table without calling, plus a review system to collect and manage feedback. Tracking gives visibility into site activity and reservations, and SEO work improved visibility for relevant searches.
[ 03 — Outcomes ]
Guests now discover Higo, open the menu, book a table, and leave feedback — all in one connected experience.
[ 04 — Numbers ]
[ 05 — Client ]
“The booking engine and mobile menu have significantly improved our day-to-day guest operations.”
[ 06 — Gallery ]
Direct bookings for a family hotel tired of OTA commissions
Koliqi · Hospitality
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